What is a tracked prompt?
One tracked prompt is one active combination of prompt text, brand, country, and language. That slot includes ChatGPT, Perplexity, and Google. Tracking the same text for another brand, country, or language uses another prompt slot.
What is included in the free audit?
The free site audit shows the first answer set for one brand across ChatGPT, Perplexity, and Google. No card is required.
What does the Starter plan include?
Starter is $250 a month for 20 tracked buyer prompts run weekly, 25 tracked keywords, one site, 2 articles and 2 backlinks a month, up to 5 technical fixes, 1 content refresh, monthly reporting, and email support with a 48h response.
What does Growth actually do that Starter doesn't?
Starter gives you the evidence. Growth does the work. It writes briefs and drafts, ships schema and internal links, fixes crawl issues, publishes through your CMS with approval, and runs digital PR and compliant editorial link building. Then it re-probes the same prompt and records whether the brand is now cited — or says it isn't. You set whether it proposes, waits for approval, or runs autonomously, per action type.
Can the agent publish to my site without asking me?
Only if you turn it on, and never on the first publish to a domain. Sonarvue will not publish autonomously to a domain you haven't verified, and every autonomous action keeps an audit row with the evidence that justified it.
What if it publishes and nothing changes?
That's a real outcome and we report it as one. Verifying the result is the point — an agent that published without checking would be guessing. You'll get the miss, the evidence, and the reason.
Do I need to install anything?
No. There is no tag or SDK. Sonarvue captures public answer-engine results and connects optional first-party data sources such as Google Search Console. Growth additionally needs publish access to your CMS, which you grant per source with approval.
Can I change or cancel my plan?
Any time. Upgrade, downgrade, or cancel from your account with no contract or per-seat charge.
Do you offer agency, enterprise, or multi-brand pricing?
Yes. Starter covers one site self-serve. For more sites, higher volume, SSO, or an API key, email us and we will put together a quote. Growth volume is priced on published work rather than prompt count.